Frequently Asked Questions
Everything you need to know about your outdoor changing robe and delivery.
How do I choose the right size for my Dryrobe?
Our robes are designed to be oversized to allow room for changing inside. We recommend choosing your size based on your height and the 'Change Space' you require rather than your usual clothing size.
Is the Dryrobe waterproof or just water-resistant?
The Dryrobe Advance features a high-performance waterproof and windproof outer shell fabric with heat-sealed seams, designed to keep you dry in the harshest outdoor conditions.
How should I wash and care for my robe?
To maintain the waterproof coating, we recommend wiping off dirt with a damp sponge. If necessary, machine wash cold with a technical apparel cleaner and hang to dry. Never use fabric softener or high heat.
What is your return policy for international orders?
We offer a 30-day return window for all unused items in their original packaging. Please note that customers are responsible for international return shipping costs unless the item is faulty.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout, and international delivery times vary by destination, usually ranging from 7-14 days.
Do you offer a warranty on your products?
Yes, all our robes come with a 1-year manufacturer warranty covering defects in materials and workmanship to ensure your gear stands up to your adventures.